At Estefani Leap, we take pride in the quality and craftsmanship of our vases and home dΓ©cor products. This Warranty Policy outlines the coverage and terms of our product warranties.

1. Warranty Coverage

  • Estefani Leap products are covered by a limited warranty against manufacturing defects for 90 days from the date of delivery, unless otherwise stated.
  • This warranty covers defects in materials or workmanship under normal use and does not cover damage caused by misuse, accidents, or improper handling.
  • Cosmetic changes such as scratches, dents, color variations, or natural imperfections are not covered under this warranty.

2. How to Make a Warranty Claim

To submit a warranty claim, please follow these steps:

  • Contact our customer support team via email or phone:
    πŸ“§ Email: support@estefanileap.site
    πŸ“ž Telephone: +1 845 313 5008
  • Provide your order number, a description of the defect, and photos if applicable.
  • Our team will review your claim and provide instructions for replacement or repair.

3. Warranty Limitations

  • The warranty is valid only for the original purchaser and is non-transferable.
  • It does not cover damage caused by:
    • Normal wear and tear
    • Accidents, drops, or mishandling
    • Unauthorized repairs or modifications
  • Estefani Leap is not responsible for shipping costs associated with warranty claims unless the item is defective or damaged upon delivery.

4. Remedies

  • If your warranty claim is approved, we will, at our discretion:
    • Repair the defective product
    • Replace the defective product with a new item of equal value
    • Offer a full refund if repair or replacement is not feasible

5. Contact Information

For questions or concerns regarding our warranty, please contact us:

Estefani Leap
πŸ“ Address: 20 Fanshaw Ave, Yonkers, NY 10705, USA
πŸ“§ Email: support@estefanileap.site
πŸ“ž Telephone: +1 845 313 5008