Shipping & Delivery
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At Estefani Leap, we are committed to delivering your vases and home décor products safely, efficiently, and on time. This Shipping and Delivery Policy outlines the details of how we process, ship, and deliver your orders.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will begin processing on the next business day.
- You will receive a confirmation email once your order has been successfully processed.
2. Shipping Methods and Delivery Time
We offer reliable shipping options to ensure your items arrive safely:
- Standard Shipping: 5–10 business days, depending on your location.
- Expedited Shipping: 2–5 business days for faster delivery (additional charges may apply).
- Delivery times may vary due to external factors such as carrier delays, holidays, or inclement weather.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your order weight, size, and delivery location.
- Occasionally, promotional offers may include free shipping—these details will be clearly stated at checkout.
4. Tracking Your Order
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
- Use this tracking number to monitor the delivery status of your package directly with the carrier.
5. International Shipping
- Currently, we ship within the United States only.
- International shipping may be available in the future—please check back for updates.
6. Shipping Issues
If your order is delayed, lost, or damaged during transit, please contact our support team immediately at:
📧 Email: support@estefanileap.site
📞 Telephone: +1 845 313 5008
- We will work with the carrier to resolve the issue promptly and ensure you receive a replacement or refund if applicable.
7. Delivery Address
- Please ensure that your shipping address is accurate and complete.
- We are not responsible for delays or lost packages due to incorrect addresses provided at checkout.
8. Special Handling
- All our vases and decorative items are carefully packaged to prevent damage.
- Fragile items are shipped with extra padding for protection during transit.
9. Contact Us
For questions or concerns regarding shipping, delivery times, or order tracking, please contact:
Estefani Leap
📍 Address: 20 Fanshaw Ave, Yonkers, NY 10705, USA
📧 Email: support@estefanileap.site
📞 Telephone: +1 845 313 5008